Storage Hoxton Accessibility Statement
This Accessibility Statement explains how accessibility is considered and supported for people using Storage Hoxton services in the accessible Storage Hoxton area. We aim to make our information, booking options, and online content easy to use for as many people as possible, including people with disabilities, older users, and those using assistive technologies.
Our Commitment to Accessibility
Storage Hoxton is committed to providing a welcoming and inclusive experience. We work to ensure that our digital content and services in the accessible Storage Hoxton area are usable and understandable, regardless of ability, technology, or environment. Accessibility is an ongoing process, and we review our approach regularly so we can identify areas for improvement.
Standards and Guidelines
We aim to meet the Web Content Accessibility Guidelines WCAG 2.1 AA level wherever reasonably possible. These internationally recognised guidelines explain how to make web and digital content more accessible and user friendly. Meeting WCAG 2.1 AA supports people with a wide range of accessibility needs, including users with visual, auditory, motor, and cognitive differences.
Screen Reader Compatibility
Our online content for Storage Hoxton is designed to work with modern screen readers so that people who rely on audio output or braille displays can access information about our storage units and services. We use clear headings, descriptive text where images are present, and logical content structure to help users navigate pages and understand the information provided. We also aim to keep language simple and direct to support a broad range of users.
Keyboard Navigation
We understand that many people access websites and services without a mouse. Our goal is to ensure that the Storage Hoxton online experience is fully navigable using only a keyboard or alternative input devices. Functions such as moving between links and form fields, starting a booking, and submitting details should be possible through keyboard actions alone. We aim to maintain a logical tab order and visible focus states so that users can clearly see where they are on the page at all times.
Use of Colour and Text
We strive to provide sufficient colour contrast between text and background to assist users with low vision or colour vision differences. Text is presented in a readable size and font style, and we avoid relying solely on colour to provide important information. Wherever possible, information is available in more than one form, such as combining colour with text labels or icons.
Consistent Layout and Clear Content
To support users with cognitive or learning differences, we aim to keep the layout of our Storage Hoxton pages consistent and predictable. Navigation, headings, and key actions such as finding storage locations, viewing unit details, or exploring accessible Storage Hoxton options are placed in consistent areas. Content is written in plain language as far as possible, and key information is summarised so that it can be understood quickly.
Ongoing Improvements
Accessibility is not a one time task. We review our website, online services, and customer information on a regular basis to identify barriers and address them. When we make changes or add new features related to Storage Hoxton, we work to ensure that these updates continue to support accessible use. We also monitor evolving accessibility standards and good practice so that our approach remains current.
Contact for Accessibility Requests
We welcome feedback from anyone using our Storage Hoxton services, especially from people who experience barriers while accessing information or booking storage. If you find an accessibility issue, have difficulty using any part of our content, or need information in a different format, you can contact us using our usual customer contact channels as shown on our main information pages. Please describe the problem you are experiencing and tell us which page or service you are using. We will review your request and aim to respond in a reasonable timeframe with information about the steps we can take to help.
We value all users in the accessible Storage Hoxton area and are committed to improving our services so that everyone can access secure storage with confidence and independence.
